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CARING WHEN GIVING A CARE
HOME HEALTH CARE SERVICES & STNA TRAINING SCHOOL
There are other home nurse care companies to choose from. So, why CCN?
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At Care and Caring Nursing, we specialize in delivering personalized home care services, whether for short or long-term health needs, both in the home and at various healthcare facilities.
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Professional Care: Our nursing services focus on the medical and psychological well-being of each client, ensuring top-tier, professional care.
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Humanistic Caring: We go beyond clinical care, fostering genuine relationships with our clients, treating them with compassion, respect, and sincere concern for their well-being.
Our goal at Care and Caring Nursing is to partner with clients and their families to provide quality care that is both effective and affordable, tailored to meet individual needs. Explore our website for more details on how we can support you or your loved ones.
Why Would You Need Home Health Care?
Home care provides essential health and social services at home for individuals who are recovering, disabled, chronically, or terminally ill. It supports those who need medical, nursing, social, or therapeutic assistance and daily living support. Home care is ideal for individuals who prefer to stay at home but need professional care beyond what family and friends can provide. This includes older adults seeking independence, disabled younger adults, chronically ill children, and patients receiving end-of-life care with dignity.
Patient Rights:
As a home care patient, you have the right to:
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Informed Care: Be fully informed of your rights and responsibilities by the agency.
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Provider Choice: Choose your caregivers.
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Timely Response: Receive prompt service from the agency.
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Appropriate Admission: Be admitted only if the agency can provide safe, adequate care at your required level.
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Continuity of Care: Experience consistent care.
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Informed Consent: Receive all necessary information to give informed consent before any treatment.
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Care Plan Updates: Be informed before any changes are made to your care plan.
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Treatment Refusal: Refuse treatment within legal limits and understand the consequences.
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Advance Directives: Be informed of your rights to make advance care directives, which caregivers will follow per state laws.
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Service Continuity: Be informed of any planned service changes, terminations, or agency transfers.
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Transparent Costs: Be fully informed of service fees, including eligibility for third-party reimbursements.
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Alternative Referrals: Be referred to other providers if the agency cannot serve you due to inability to pay.
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Grievances and Suggestions: Voice concerns or suggest service changes without fear of retaliation.
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Emergency Protocols: Know what to do in case of an emergency.
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State Hotline: Access the state’s home health hotline for complaints or Medicare-certified agency information.
Hospice Patient Rights
If receiving hospice care, you have additional rights, including:
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Highest Quality Care: Expect care that meets high standards for quality and compassion.
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Ethical Relationships: Engage with hospice providers who maintain honesty, dignity, and respect.
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Assured Admission: Be admitted only if necessary palliative services can be provided for physical, psychological, social, and spiritual well-being.
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Written Notification of Rights: Receive a written copy of your rights and obligations before beginning hospice care.
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Involvement in Care Planning: Participate in your care planning and be informed of any care changes.
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Caregiver Choice: Request a change in caregiver without fear of discrimination.
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Confidentiality: Maintain confidentiality regarding personal, financial, and medical information.
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Billing Transparency: Understand expected payment sources and any out-of-pocket costs.
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Complaint Process: Know how to lodge complaints about care or property issues and receive updates on their resolution.
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Emergency Instructions: Be advised on emergency protocols.
Patient Responsibilities
Patients and families also have responsibilities, including:
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Care Compliance: Follow the care plan to maximize health and independence.
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Respect for Personnel: Treat agency staff with courtesy, without discrimination.
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Accurate Information: Provide current health and payment details.
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Participation: Be actively involved in care decisions, adjustments, and revisions.
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Prompt Communication: Notify the agency of any concerns or dissatisfaction.
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Financial Responsibility: Pay promptly or inform the agency of any payment issues.
CONTACT
8080 Beckett Center Dr suite 216, West Chester Township, OH 45069, USA
(513) 330-6853